The AI Support Inbox for Founders
The lightweight Intercom alternative for startups. Manage chat and email in one feed, with AI that drafts replies for you. Zero bloat.
Support Shouldn't Eat Your Day
Stop wasting hours on repetitive support. Let AI handle the grunt work.
Before Craftman
- Hours lost answering the same questions
- Tab fatigue: Gmail + Chat + CRM
- Slow, manual responses
- $74/mo for features you don't use
- Scary bot hallucinations
After Craftman
- Clear your inbox in 5 minutes
- One unified inbox for everything
- AI-drafted replies instantly
- $29/mo flat, no bloat
- Human-approved AI drafts
Turn Visitors Into Leads
Engage every visitor with AI-powered support that never sleeps. Convert conversations into customers.
AI-Powered Responses
Get instant AI-drafted replies based on your knowledge base. Edit and send in seconds.
Can I upgrade my plan?
Invoice question
Feature request
Unified Inbox
Chat and email conversations in one place. No more switching between multiple tabs.
Real-Time Analytics
Track response times, satisfaction rates, and team performance at a single glance.
Smart AI Drafts
Watch the AI write responses in real-time. Review, edit, and send with confidence.
Support in 3 Clicks
From question to answer in seconds, not hours.
Connect
Add the chat widget to your site and forward your support emails.
AI Drafts
AI reads your docs and drafts replies automatically.
Send
Review the draft and click Send. That's it.
“I used to spend 2 hours a day on support. Now it's 10 minutes. Craftman's AI drafts are scary accurate.”
Built for Speed
Results that speak for themselves.
Average response time improvement
Time saved on support daily
Compared to Intercom pricing
What Founders Are Saying
Real results from real founders.
“Finally, a support tool that doesn't try to be everything. Just what I need, nothing more.”
“The AI drafts are surprisingly good. I edit maybe 10% of them. Huge time saver.”
“Switched from Intercom. Saving $50/month and actually prefer the simpler interface.”
“Setup took 5 minutes. Had my first AI-drafted response within an hour.”
“My customers think I'm always online. Little do they know it's the AI doing the heavy lifting.”
“Best investment for my one-person startup. Support is no longer a bottleneck.”
“I was skeptical about AI support tools, but Craftman proved me wrong. The drafts are contextual and save me hours every week.”
Simple Pricing. No Surprises.
Start free, upgrade when you're ready.
Pioneer
For solo founders just getting started
- 1 chat widget
- Email + chat unified
- 1,000 AI replies/mo
- AI draft suggestions
- 7-day history
Pro
For growing startups with more volume
- 10 widgets
- 10,000 AI replies/mo
- Advanced AI drafts
- Unlimited history
- Priority support
Legend
For teams that need everything
- Unlimited widgets
- 20,000 AI replies/mo
- Custom AI training
- Team collaboration
- API access
- Dedicated support
Frequently Asked Questions
Everything you need to know about Craftman.
When a customer sends a message, our AI reads your knowledge base (docs, FAQs, previous conversations) and drafts a response. You see the draft in your inbox, can edit it if needed, and click Send. The AI learns from your edits over time.
Yes! Simply forward your support@yourdomain.com to your Craftman inbox. All replies are sent from your domain, so customers never see Craftman branding.
Intercom is great for enterprises with complex needs. Craftman is built for founders who want 80% of the features at 20% of the price. We focus on inbox + AI drafts, not product tours, series, or enterprise reporting.
Absolutely. All data is encrypted at rest and in transit. We're GDPR compliant and never train our AI on your customer data without explicit consent.
Yes! Start with a 7-day free trial on any plan. No credit card required. Cancel anytime.
That's why we use drafts, not auto-replies. You always review before sending. If the AI suggests something wrong, just edit it. The AI will learn from your correction.
Yes, you can create an AI chatbot too! Configure it to automatically respond to common questions using your knowledge base, so customers get instant answers 24/7.
Yes, you can! Upload PDFs, add website URLs, or paste text directly. The AI will learn from your content and use it to draft accurate responses.
Still have questions?
Feel free to reach out via the chat widget in the bottom-right corner.