Blog about AI and Growth

AI Growth Secrets

Master the art of using AI in customer service to supercharge your business growth journey and outpacing competitors.

Cover Image for Becoming Guest Obsessed with AI Chatbots
AI
Chatbots
Customer Service

Becoming Guest Obsessed with AI Chatbots

In today’s digital age, businesses are constantly looking for ways to enhance their customer experience and improve operational efficiency. One technology that has gained significant popularity is AI chatbots. AI chatbots are computer programs designed to simulate conversations with human users, providing personalized interactions, 24/7 availability, and efficient issue resolution. Implementing chatbots in business requires […]

Anton Cherkasov
Anton Cherkasov
Cover Image for Why AI chatbots are the future of customer support in SaaS
AI
Chatbots
Customer Service
SaaS

Why AI chatbots are the future of customer support in SaaS

What are AI chatbots? AI chatbots are computer programs that use artificial intelligence and natural language processing to simulate human conversation. They are designed to interact with users in a conversational manner, providing information, answering questions, and assisting with tasks. AI chatbots in SaaS can be integrated into various platforms such as websites, messaging apps, […]

Anton Cherkasov
Anton Cherkasov
Cover Image for 5 benefits of using AI chatbots for automating customer support in SaaS
AI
Chatbots
Customer Service

5 benefits of using AI chatbots for automating customer support in SaaS

What are AI chatbots? AI chatbots are computer programs that use artificial intelligence to simulate human conversation. They are designed to interact with users in a natural and conversational manner, providing assistance and answering questions. AI chatbots can be integrated into various platforms, such as websites and messaging apps, to automate customer support processes. Why use AI chatbots […]

Anton Cherkasov
Anton Cherkasov
Cover Image for Enhancing Customer Support with AI: A Comprehensive Guide
AI
Customer Service

Enhancing Customer Support with AI: A Comprehensive Guide

In today’s competitive business landscape, providing exceptional customer support is crucial for maintaining customer satisfaction and loyalty. With the advancements in artificial intelligence (AI), companies now have the opportunity to revolutionize their customer support strategies. This comprehensive guide will explore the role of AI in customer support, different AI technologies for customer support, implementing AI […]

Anton Cherkasov
Anton Cherkasov
Cover Image for Custom widget tabs
Product updates
SaaS

Custom widget tabs

Here’s a quick update on what’s been happening with Craftman last week. Home Tab customization You now have the ability to customize the tabs displayed on the home section. You can choose from four options: You can configure this in Settings > Widget Tabs. If you’d like to add new sections or have any other […]

Anton Cherkasov
Anton Cherkasov